Refund and Cancellation Policy

Our Return and Refund Policy was last updated on 28/10/26.

Thank you for shopping at Senku.

The following terms are applicable for any products that you have purchased from us.

Eligibility for Refunds

We offer refunds under the following circumstances:

• If the service is not delivered as promised due to an error on our end.
• If a technical issue caused by our platform prevents you from accessing the features you paid for, and the issue cannot be resolved within a reasonable timeframe.
• If you cancel your subscription within the refund period outlined below.

Refund Period

Refund requests must be made within 3 days of the payment date. Requests made after this period will not be eligible for a refund.

Non-Refundable Cases

Refunds will not be granted under the following conditions:

• If you change your mind after purchasing a subscription or service.
• If you fail to use the service during the subscription period.
• If the issue is caused by third-party software or tools not affiliated with our platform.

Refund Process

To request a refund, please follow these steps:

1. Contact our support team at steve@heysenku.com.
2. Provide your payment receipt, order ID, and a detailed explanation of the issue.
3. Our team will review your request and respond within 3-5 business days.
4. If your request is approved, the refund will be processed to your original payment method within 7-10 business days.
5. This has been generated by dodopayments.com

Contact Us

If you have any questions about this Refund Policy or require assistance, please reach out to us:

Email: steve@heysenku.com

Subscription cancellation

To cancel your subscription, email steve@heysenku.com with the email address associated with your account. Cancellation stops future renewals. Your paid access continues until the end of the current billing period.

Cancellation does not automatically issue a refund. To request a refund, follow the refund process above within 3 days of payment.